3Dpanther Frequently Asked Questions
Q:What is the leadtime of order?
A: 3D printing : about 5-7 workdays; CNC : generally,about 25-28 workdays.
Q:What is the shipping turnaround time for order?
A:Europe and the Americas:the leadtime is about 5-7 days. Asia: the leadtime is about 3-4 days
Q:3D printing-- What are 3Dpanther' machining capabilities? What size can my part be?
A:SLA:20 units, max size: 580mm*580mm*380mm
MJF:2 units, max size: 370mm*370mm*270mm
SLS: 3units, max size:350mm*350mm*396mm
SLM:3 units, max size:420mm*420mm*450mm
Q:CNC-maching--What are 3Dpanther' machining capabilities? What size can my part be?
A:Three axis CNC maching center:25 units ,max size:850mm*640mm*600mm
FIive axis linkage maching center:4 units, max size:680mm*680mm*600mm
Q:Can the drawings be kept confidential?
A: Three months after an order is completed, we delete the drawings and do not retain them.
Q:Is the surface of the part smooth?
A:Nylon surfaces tend to be relatively rough, whereas resin surfaces are smooth.
CNC-machined parts also have smooth surfaces.
Q:What should I do if resin parts are dirty?
A:Clean them with alcohol and then wipe them dry.
Q:What are the major logistics companies currently operating?
A:DHL, FedEx, and UPS
Q:How to calculate shipping costs?
A:Primarily based on the volume and weight of the parts, estimate the volume and weight of the packaging, take the larger value, and then calculate the total shipping cost based on the logistics company's unit price. (Customs duties are not included.)
Q:How to pay?
A:1.Paypal account:m597217606@qq.com
2.Bank account:
Bank Wire Information (Non-CNY):
SWIFT/BIC Code: CHASHKHH (CHASHKHHXXX * If 11 characters are required)
Account Number: 63007990006
Account Name: Shenzhen Zhongxin Manufacturing Technology Co., Ltd.
Bank Name: JPMorgan Chase Bank N.A., Hong Kong Branch
Bank Address: 18/F, 20/F, 22-29/F, CHATER HOUSE, 8 CONNAUGHT ROAD CENTRAL, HONG KONG
Country/Region: Hong Kong
Type of Account: Business Account
Bank Code: 007
Branch Code: 863
Please include the following memo/message to receiver when making a payment:[Buyer Name] [Invoice/Contract Number] [Product]
Q:Who do I contact to get parts built?
A:Whatsapp account:+86 19925136841
Email:brian.chan@3dpanther.com